Welcome to Whiteboard Consultants ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or enroll in our online courses—including cross-border offerings in India, Nepal, Bangladesh, UAE, Sri Lanka, and beyond.

1. Information We Collect

Personal Data

Name, email, phone, address, birthdate - for account creation and communication
Credentials, uploaded documents, payment info - processed securely, not stored
Country of residence, academic and professional details - for course recommendations

Device & Usage Data

Device type, browser info, IP address - for security and optimization
Pages viewed, visits, user actions, session duration, interactions - to improve experience

Third-Party Tools & Tracking Technologies

The following services collect data on our behalf:

Google Analytics - collects anonymized data on visit duration, navigation, behavioral patterns
Meta Pixel, Google reCAPTCHA - collect data on device, visit duration, navigation, behavioral identifiers, and technical information for analytics, advertising, and security
Cookies, trackers, and pixels - record browsing habits and preferences

2. How We Use Your Data

Account creation and management
Delivering courses and educational services
Payment, enrollment, and fulfillment processing
Informing you of updates, confirmations, recommendations, offers
Improving website, user experience, and offerings
Analytics (with Google Analytics, Meta Pixel) and advertising performance measurement
Fraud protection and site security (via Enterprise reCAPTCHA)
Marketing, promotions, feedback (opt-in available)
Legal compliance and dispute resolution

3. Sharing & Disclosure

We may share your information with:

Service providers (payment processors, email platforms, hosting providers, analytics tools)
University partners (e.g., University of Wollongong) for admissions and course delivery
Legal authorities when required by law or to protect rights and safety
Business transfers - in case of merger, acquisition, or bankruptcy

We do not sell your personal data to third parties for marketing purposes.

4. Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal requirements.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no online transmission is 100% secure. We are not responsible for unauthorized access due to circumstances beyond our control.

6. Your Rights

Depending on your location, you have the right to:

Access your personal data
Correct inaccurate information
Delete your data (with exceptions)
Restrict processing of your data
Data portability - request your data in a portable format
Opt-out of marketing communications and tracking

To exercise these rights, contact us at info@whiteboardconsultant.com.

7. International Data Transfers

Since we serve students across India, Nepal, Bangladesh, UAE, Sri Lanka, and beyond, your data may be transferred, stored, and processed in different jurisdictions. By using our services, you consent to such transfers. We implement safeguards to protect your data during international transfers.

8. GDPR & Privacy Laws

For EU residents, we comply with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA). For India-based users, we comply with relevant data protection regulations.

9. Cookies & Tracking

We use cookies, web beacons, and similar tracking technologies to:

Remember your preferences
Understand how you interact with our site
Deliver targeted advertising
Prevent fraud

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children without parental consent. If we discover we have collected data from a child without consent, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or prominent notice on our website. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Whiteboard Consultants
'My Cube', 6th Floor, Park Plaza, 71, Park Street
Kolkata, West Bengal 700016, India

Email: info@whiteboardconsultant.com

Phone: +91-85830-35656

Data Processing Notice

By using Whiteboard Consultants, you explicitly consent to our collection, use, and processing of your personal information as described in this Privacy Policy. Your privacy is important to us, and we are committed to transparent data practices and compliance with applicable privacy laws.